The Future of Mobility 3.0. (Report)

Reinventing mobility in the era of disruption and creativity

Arthur D. Little has just released the third edition of its Future of Mobility study, including an updated version of its Urban Mobility Index, which ranks 100 global cities based on the maturity, innovativeness and performance of their urban mobility systems. The study, “The Future of Mobility 3.0 Reinventing mobility in the era of disruption and creativity”, was launched at the UITP Asia-Pacific Assembly in Taipei.

Arthur D. Little highlights what is holding cities back, and, together with its partner the UITP – the International Association of Public Transport – identifies three strategic directions for cities to better shape the future of urban mobility. The study also describes 25 imperatives to consider when defining sustainable urban mobility policies and case studies of cities demonstrating good practice.

This report is a good read and test ground for your own ideas. A copy of the study can be downloaded from . Now let’s see if we can get you started. 

Contents of report:


A running start from the report:

Section 1.2. Strategic imperatives for cities to shape extended mobility systems of tomorrow

Three strategic directions for cities

To meet the urban mobility challenge, cities need to implement one of the following three strategies dependent on their maturity and the share of sustainable transport in their modal split:

Rethink the System: Cities in mature countries with a high proportion of motorized individual transport need to shape political agendas to fundamentally redesign their mobility systems so that they become more orientated towards public transport and sustainability. The majority of cities in the index (53 out of 84) belong to this group.

Network the System: For mature cities with a high share of sustainable transport modes, the next step must be to fully integrate the travel value chain to foster seamless, multimodal mobility while ensuring “one face to the customer” and to increase the overall attractiveness of public transport by service extension. This group contains the majority of cities in Europe as well as Hong Kong, Singapore, Seoul, Tokyo, Toronto and Buenos Aires.

Establish Sustainable Core: For cities in emerging countries with partly underdeveloped mobility systems, the aim must be to establish a sustainable mobility core that can satisfy short term demand at a reasonable cost without replicating mistakes from developed countries. With access to emerging transport infrastructure and technologies, these cities have the opportunity to become the test-bed and breeding ground for tomorrow’s urban mobility systems.

Four dimensions for cities to consider when defining sustainable urban mobility policies

Visionary Strategy and Ecosystem: Establishing sustainable urban mobility policies requires cities to develop a political vision and urban mobility objectives based on strategic alignment between all key public and private stakeholders of the extended mobility ecosystem. This should inform a visionary urban mobility strategy (priorities and investments to achieve mobility objectives), which ensures the right balance between stretch and achievability.

 Mobility Supply (solutions and lifestyles): Responding to increasing demand for urban mobility and to consumer and business needs for seamless, multimodal urban mobility requires cities to extend their public transport offering and adapt it from “delivering transport” to “delivering solutions”. This transformation can be achieved through a combination of quality improvements to the current public transport offering and an increase of customer experience via service offering extension through partnerships and alliances with third parties.

Mobility Demand Management: The limited capacity of current mobility systems and the level of investment required for the development of transport infrastructure means mobility service extension must also be complemented with measures to manage the demand side. Mobility demand management is a delicate discipline which can easily meet strong resistance if not properly planned and executed. However, a number of measures exist and some of these have already derived clear benefits, the relevance of which should be assessed by cities against the local context.

Public Transport Financing: Devising the right funding mix for public transport is a critical priority for cities to ensure its financial viability, particularly given that funding needs are increasing significantly due to growing supply, rising quality expectations and the rising cost of production factors. As fare revenues do not always evolve in line with the costs of production factors and the public debt crisis is increasing pressure on public resources, transport authorities and operators need to assess opportunities to derive additional revenues from aggregation of third party services and to perceive charges from indirect beneficiaries of public transport.

A system-level approach across these four dimensions is critical: sustainable improvements of a city’s mobility performance requires simultaneous improvement on each of the four dimensions as the weakest link will influence overall mobility performance.

In this study Arthur D. Little and the UITP elaborate further on those dimensions and identify 25 imperatives for cities to consider when defining sustainable urban mobility policies. The study also includes case studies of cities demonstrating good practice. . .

The Urban Mobility Index found that the majority of cities analyzed still had major potential for improvement to cope with the mobility challenges ahead, with an average score of 42.3 out of a possible 100 points. Singapore led the way (59.3 points), ahead of Stockholm (57.1), Amsterdam (56.7), Copenhagen (54.6) and Hong Kong (54.2). Only 10 cities scored more than 50 points, out of which eight were European and two Asian.

“More than ever, the reform of mobility systems is one of the key challenges facing the world today,” said François-Joseph Van Audenhove, Partner at Arthur D. Little and head of the Future of Mobility Lab. “In order to stay competitive in the short term and relevant in the long term, mobility solutions providers must anticipate new trends, innovate their offerings and differentiate themselves. To achieve this, they should participate in extended ecosystems and embark on transformation journeys.”

With the support of its partner, the International Union of Public Transport (UITP), Arthur D. Little has set out 12 strategic imperatives for mobility solution providers to consider when defining their visions and strategies if they want to remain competitive in the short term and relevant in the long term within extended mobility ecosystems.

“It is at the time when public transport is given new opportunities to grow and expand, that it is also being challenged by the emergence of new actors and technologies enabled by the digital economy,” noted UITP Secretary General Mohamed Mezghani.”Arthur D. Little’s Future of Mobility 3.0 study provides useful references to support the sector in addressing these challenges.”

View source version on

 * A copy of the report can be downloaded from

Arthur D. Little contacts:

Sue Glanville, +447715817589 –  or Cate Bonthuys, +447746546773 –

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About the editor: World Streets

Eric Britton
13, rue Pasteur. Courbevoie 92400 France

Bio: Founding editor of World Streets (1988), Eric Britton is an American political scientist, teacher, occasional consultant, and sustainability activist who has observed, learned, taught and worked on missions and advisory assignments on all continents. In the autumn of 2019, he committed his remaining life work to the challenges of aggressively countering climate change and specifically greenhouse gas emissions emanating from the mobility sector. He is not worried about running out of work. Further background and updates: @ericbritton | | #fekbritton | | and | Contact: | +336 508 80787 (Also WhatApp) | Skype: newmobility.)

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