WHOSE OPINION MATTERS? Lessons from a Stakeholder Engagement Process for Penang, Malaysia

Lessons from a Stakeholder Engagement Process for Penang, Malaysia
Author: Minal Pathak • MIT-UTM Malaysia Sustainable Cities Program 2017

– Commentary by Eric Britton, Professor of Sustainable Development, Institut Supérieur de Gestion Paris

“Recommended reading for anyone who cares about Penang and Democracy”

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WHOSE OPINION MATTERS? Lessons from a stakeholder engagement process for Penang, Malaysia

This study examines stakeholder involvement in a transportation plan in Penang, Malaysia. The study employs a qualitative methodology and uses select indicators to evaluate the engagement process. Despite a concerted effort to engage the public, the government failed to resolve conflicts with key stakeholder groups.

Author: Minal Pathak • MIT-UTM Malaysia Sustainable Cities Program 2017
* PDF Download available from https://goo.gl/AhBC4o

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